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  • Serving the whole island of Ireland
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Privacy Policy

Effective Date:

This Privacy Policy applies to the following websites operated by Grafton Chauffeur Services & Grafton Tours:

  • GCS.ie
  • GraftonTours.ie
  • GraftonToursIreland.ie

1. Who We Are

Grafton Chauffeur Services & Grafton Tours (“we”, “us”, “our”) provide chauffeur and tour services.

For the purposes of data protection law, we act as the data controller of your personal data.

Contact:
Email: info@gcs.ie
Data Contact: GDPR and Data Team

2. What Data We Collect

We only collect personal data where necessary. This may include:

  • Name
  • Email address
  • Phone number (if provided)
  • Information submitted via enquiry forms
  • Basic technical data (e.g. IP address, browser type)

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to enquiries
  • To provide information about our services
  • To communicate with you where requested
  • To improve our website and services

We do not sell or trade your personal data.

4. Legal Basis for Processing

We process personal data under one or more of the following bases:

  • Your consent (e.g. submitting a form)
  • Legitimate interest (e.g. responding to enquiries, improving services)
  • Compliance with legal obligations (if applicable)

5. Analytics & Cookies

We use Google Analytics to understand how visitors use our websites.

This may involve the collection of anonymised usage data such as pages visited and time spent on site.

Our websites use Cookiebot to manage cookie consent. You can control your cookie preferences through the cookie banner provided.

6. Data Sharing

We may share data with trusted third-party service providers where necessary (e.g. website hosting, analytics providers), but only to the extent required to operate our services.

We do not transfer your data outside of the EEA unless appropriate safeguards are in place.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to your enquiry
  • Maintain business records
  • Meet legal or regulatory requirements

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability (where applicable)

To exercise any of these rights, contact: info@gcs.ie

9. Data Security

We take reasonable technical and organisational measures to protect your personal data. However, no online system can be guaranteed to be fully secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.